Warranty
What Impacts Cabinets Shifting?
Did you know that humidity and your foundation settling are the two major factors that affect your cabinetry?
When moving into a newly built home, during the first few months and up to 2 years following your move-in you may experience slight settling of your home. These subtle shifts in the cabinetry may appear as misaligned doors and drawers, and minor separation in small joints such as moulding, the crown, fillers and toe-kicks.
Love having humidity in your home? Or maybe, you love it dry? Too much humidity and not enough humidity can affect a natural wood door causing it to “swell” or “shrink” resulting in hair-line cracks in your paint or stained finish. This can also cause panels, crowns and fillers to have the same effect. With renovations or building new, after the application of drywall, your humidity levels can be considerably higher than normal – Proper ventilation will reduce this.
Moving into your newly built home or even starting a renovation can be one of the most stressful experiences. We want to help make that experience less stressful.
If you feel that you may have items needing service or repair, please contact our Service and Installations Manager at service@rodinacabinets.com. Our team will be in contact with you in 2-3 business days to schedule an appointment and assessment.
Accessories Warranty
Please note that items purchased and installed outside of Rodina Cabinets are not covered under our warranty packages. Handle hardware, countertops, door hinges, drawer slides and other custom-ordered materials carry warranties and guarantees from their individual manufacturers and suppliers. If you encounter any problems with these items, please advise us; we will gladly assist you accordingly.
Cabinetry Door Warranty
Depending on the final product of your cabinets, your warranty will vary. For a natural wood door, your 2-year warranty will cover any defects in materials and workmanship. Due to the unpredictability of natural wood, Rodina Cabinets cannot warranty or refinish natural wood doors with hair-line fractures due to shrinking or swelling of the natural wood.
MDF-painted doors are covered under Rodina Cabinets 2-year defects in materials and workmanship. Please note that this does not include re-finishing doors that have been chipped or worn down by daily use or strong cleaning chemicals. Fading in paints and stains is typical with cabinetry in a naturally lit room. If a door is over 42″ in height without supportive mullions, all warranty coverage is voided.
Unpaid Accounts
Warranty and service work cannot be provided for orders that remain unpaid.
Discontinued Products
Periodically, we will make changes and update our product lines and specifications to better suit the building needs of our customers. If you require a repair or replacement for a product that is no longer available, we will do our best to match the style with a similar style based on the most up-to-date products available. Rodina Cabinets cannot be held responsible for replacement products that do not exactly match the original product.
Supply Only
Transportation and/or freight charges, as well as on-site labour costs, for cabinets purchased as “Supply Only” are the responsibility of the owner. Rodina Cabinets is not held responsible for the replacement of damaged goods from delivery or installation unless delivered and installed by Rodina Cabinets. Replacement items will be at the cost of the purchaser.
Cabinet Warranty
Rodina Cabinets offers a 2-year warranty on cabinetry boxes from defects in materials and workmanship, except for normal wear and tear. Our warranty applies only to cabinets used in single-family, non-rental, and non-commercial residences.